Effective Date: 21/02/2025
Company Name: Gong Immobilien GmbH
Registered Address: Niehler Straße 446, 50735 Köln, Germany
Email: info@gongimmobilien.com
Website: www.gongimmobilien.com
Gong Immobilien GmbH (“we,” “us,” or “our”) is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This policy outlines how we collect, use, store, and protect your personal data.
By using our website or services, you consent to the collection and processing of your personal data in accordance with this GDPR policy.
1. Data Controller Information
Gong Immobilien GmbH is the Data Controller, responsible for processing personal data. If you have any questions or concerns regarding data protection, you can contact us at:
📍 Niehler Straße 446, 50735 Köln, Germany
📧 info@gongimmobilien.com
2. Personal Data We Collect
We collect different types of personal data, including:
a) Information You Provide to Us
- Name, email address, phone number, and address (for service inquiries)
- Payment and billing details (if applicable)
- Documents and contracts related to real estate transactions
b) Information Collected Automatically
- IP address and device information
- Browser type and operating system
- Pages visited, time spent, and interactions on our website
- Cookies and tracking technologies (see our [Cookies Policy])
c) Information from Third Parties
We may receive additional personal data from:
- Business partners, real estate agencies, and affiliates
- Public databases and regulatory authorities
3. Lawful Basis for Processing Data
We process personal data based on the following legal grounds under Article 6 of the GDPR:
- Contractual Necessity (Art. 6(1)(b)) – When data is required to provide our services.
- Legal Obligation (Art. 6(1)(c)) – To comply with legal and regulatory requirements.
- Legitimate Interest (Art. 6(1)(f)) – For service improvement, fraud prevention, and business analytics.
- Consent (Art. 6(1)(a)) – When you explicitly agree to data collection (e.g., for marketing).
You can withdraw your consent at any time by contacting us at info@gongimmobilien.com.
4. How We Use Your Personal Data
We process your personal data for the following purposes:
- Providing Services – To fulfill real estate transactions, construction projects, and consulting services.
- Communication – To respond to inquiries, send project updates, and provide customer support.
- Marketing & Promotions – To send newsletters, promotional emails, and offers (only with your consent).
- Compliance & Security – To meet legal requirements, prevent fraud, and ensure website security.
- Analytics & Website Improvement – To analyze website performance and enhance user experience.
We do not use your data for automated decision-making or profiling without your consent.
5. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. However, we may share your information in the following cases:
a) With Service Providers & Business Partners
We may share data with trusted third parties that assist us in providing our services, such as:
- IT and web hosting providers
- Legal and financial advisors
- Real estate agents and project partners
All third parties are required to comply with GDPR standards and maintain data confidentiality.
b) Legal & Regulatory Authorities
We may disclose data if required by:
- Government agencies and regulatory bodies
- Court orders or legal proceedings
c) Business Transfers
In the event of a merger, acquisition, or company restructuring, personal data may be transferred to the new entity under GDPR compliance.
6. Data Retention Policy
We retain personal data only for as long as necessary to:
- Fulfill contractual obligations
- Comply with legal requirements
- Prevent fraud and resolve disputes
After the retention period, personal data is securely deleted or anonymized.
Typical Retention Periods:
| Data Type | Retention Period |
|---|---|
| Contact inquiries | 12 months |
| Client records | 5–10 years (legal requirement) |
| Financial transactions | 10 years (tax compliance) |
| Marketing subscriptions | Until opt-out |
7. Data Security Measures
We implement strict security measures to protect personal data, including:
- Data Encryption – Secure storage and encrypted transmission of sensitive information.
- Access Controls – Restricted access to personal data on a need-to-know basis.
- Regular Audits – Security reviews to ensure compliance with GDPR standards.
Despite these measures, no system is completely secure. If a data breach occurs, we will notify affected users and relevant authorities as required by Article 33 of the GDPR.
8. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access (Art. 15 GDPR) – Request a copy of your data.
- Right to Rectification (Art. 16 GDPR) – Correct inaccurate or incomplete information.
- Right to Erasure (“Right to Be Forgotten”) (Art. 17 GDPR) – Request deletion of your data under certain conditions.
- Right to Restrict Processing (Art. 18 GDPR) – Limit how we process your data.
- Right to Data Portability (Art. 20 GDPR) – Receive your data in a structured, transferable format.
- Right to Object (Art. 21 GDPR) – Opt out of data processing for marketing or legitimate interests.
How to Exercise Your Rights
To exercise any of these rights, contact us at:
We will respond within 30 days, in accordance with GDPR requirements.
9. International Data Transfers
We primarily process data within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure:
- Standard Contractual Clauses (SCCs) are in place.
- Data Protection Agreements with third parties comply with GDPR standards.
10. Complaints & Supervisory Authority
If you believe we have mishandled your data, you have the right to file a complaint with the German Data Protection Authority (DPA):
📌 Bundesbeauftragter für den Datenschutz und die Informationsfreiheit (BfDI)
📍 Graurheindorfer Str. 153, 53117 Bonn, Germany
📧 poststelle@bfdi.bund.de
🌐 www.bfdi.bund.de
We encourage you to contact us first at info@gongimmobilien.com so we can address your concerns.
11. Updates to This GDPR Policy
We may update this policy periodically to reflect changes in regulations or our data practices. The latest version will always be available on our website.
Last Updated: [Insert Date]
12. Contact Information
For any questions regarding this GDPR Policy or data protection, please contact us:
📍 Gong Immobilien GmbH
📍 Niehler Straße 446, 50735 Köln, Germany
📧 info@gongimmobilien.com
🌐 www.gongimmobilien.com