Effective Date: 21/02/2025
Company Name: Gong Immobilien GmbH
Registered Address: Niehler Straße 446, 50735 Köln, Germany
Email: info@gongimmobilien.com
Website: www.gongimmobilien.com
Gong Immobilien GmbH (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.
By using our website or services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect different types of personal data, including:
a) Information You Provide to Us
- Name, email address, phone number, and address (when contacting us or requesting services)
- Payment and billing details (if applicable)
- Any other information you voluntarily provide through forms, emails, or calls
b) Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited, time spent, and browsing behavior
- Cookies and tracking technologies (see Section 6: Cookies & Tracking Technologies)
c) Information from Third Parties
We may receive additional information from:
- Business partners, real estate agents, and affiliates
- Public databases and legal sources
2. How We Use Your Information
We use your personal data for the following purposes:
a) Service Delivery & Customer Support
- To process inquiries, service requests, and project agreements
- To provide property development, construction, and real estate services
- To communicate with you about updates, project timelines, and support
b) Marketing & Communication
- To send newsletters, promotional offers, and updates about our services (you can opt out anytime)
- To conduct surveys and collect feedback
c) Security & Compliance
- To prevent fraud, unauthorized access, and security breaches
- To comply with legal obligations and enforce contracts
d) Website Improvement & Analytics
- To analyze website traffic and improve user experience
- To personalize website content and service recommendations
3. Legal Basis for Processing Data
We process your data based on the following legal grounds:
- Contractual Necessity – When data is required to fulfill service agreements.
- Legitimate Interest – When processing benefits both you and us (e.g., improving services, preventing fraud).
- Legal Obligation – When required by law to retain records or share information with authorities.
- Consent – When you explicitly agree to marketing communications or non-essential data collection.
4. Data Sharing & Disclosure
We do not sell or rent your personal data. However, we may share it in the following cases:
a) With Service Providers & Business Partners
We may share data with trusted third parties that assist us in providing services, including:
- Payment processors
- Legal and financial advisors
- IT service providers and web hosting companies
b) For Legal Compliance
We may disclose data if required by law, court orders, or regulatory authorities.
c) Business Transfers
If our company undergoes a merger, acquisition, or sale, your data may be transferred to the new entity.
5. Data Retention
We retain personal data only as long as necessary for:
- Providing services and fulfilling contractual obligations
- Legal compliance (e.g., tax or regulatory requirements)
- Fraud prevention and dispute resolution
When no longer needed, your data is securely deleted or anonymized.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience.
a) Types of Cookies We Use
- Essential Cookies – Required for basic website functionality.
- Analytical Cookies – Help us understand user behavior and improve our website.
- Marketing Cookies – Used for targeted advertising and promotions.
b) Managing Cookies
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect website functionality.
For more details, see our [Cookie Policy] (if applicable).
7. Your Data Protection Rights
As a user, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to Access – Request a copy of your personal data.
- Right to Rectification – Correct inaccurate or incomplete data.
- Right to Erasure (“Right to Be Forgotten”) – Request deletion of your data under certain conditions.
- Right to Restrict Processing – Limit how we process your data.
- Right to Data Portability – Receive your data in a structured format for transfer.
- Right to Object – Opt out of certain processing, including direct marketing.
To exercise your rights, contact us at info@gongimmobilien.com.